Having trouble signing in?
Here are the most common issues and how to fix them.
Sign in with Apple or Google
Focused Flow uses Sign in with Apple and Sign in with Google — there's no separate password to remember. Make sure you're using the same sign-in method you used when you first created your account.
Common fixes
Check your internet connection — a weak connection can cause sign-in to fail silently
Restart the app — force-close Focused Flow and reopen it
Update the app — make sure you're on the latest version from the App Store
Sign in with Apple hidden email — if you chose to hide your email with Apple, make sure you haven't disabled the relay address in your Apple ID settings
Restoring a previous account
If you've reinstalled the app, just sign in with the same Apple or Google account you used originally. Your data will be restored automatically.
Still stuck?
Reply to this message or email us at [email protected] and we'll get you sorted.